Skip to main content
ASTRAVISTA

ASTRAVISTAOmni-Channel Media Intelligence

A complete view of public conversation

ASTRAVISTA monitors, analyses and reports public conversation on X, Facebook, Instagram, TikTok and YouTube, as well as local, national and international online media, in one platform installed on your agency's own infrastructure.

Schedule a Demo
On-premise
Application and storage in your agency's data centre
White label
Presented under your agency's identity
24/7 support
Remote technical support and analyst assistance

Monitoring / Summary Dashboard

Illustrative data

Summary Dashboard

A complete picture of public conversation for the selected monitored topic

Total Mentions
248,317
+12.4%
Unique Accounts
61,902
+8.1%
Total Engagement
3.92M
-3.6%
Potential Reach
41.7M
+19.2%

Mention Volume Trend

  • Social media
  • Online media

Summary: Volume rose 12.4% on the previous period, peaking at 52,500 mentions on 19 Oct. X accounts for 40% of mentions.

01Six channels

Six directions, one monitored topic

The name ASTRAVISTA combines Astra, a star like the six-pointed emblem, and Vista, a wide view. The platform works the same way: five social networks and one online media channel come together in a single monitored topic.

  • X
  • Facebook
  • Instagram
  • TikTok
  • YouTube

Five social networks

X, Facebook, Instagram, TikTok and YouTube are collected through keyword search, accounts, posts and comments.

One online media channel

Local, national and international news portals are collected source by source, so coverage is captured without depending on keywords.

Every incoming mention is enriched by AI on arrival: sentiment, emotion, category, topic, people and organisations, and location.

MonitoredtopicXFacebookInstagramOnline mediaYouTubeTikTok

02Three pillars

From monitoring to reporting, in one workflow

ASTRAVISTA is built on three connected pillars: what you monitor can be reported straight away and used by your agency's other systems.

  1. 01

    Integrated Monitoring

    Sentiment, emotions, accounts, figures and media within one monitored topic.

    Nine monitoring features
  2. 02

    Data API & Export

    Data and AI results ready for your agency's other systems.

    Data processing and integration
  3. 03

    Automated Reporting

    Scheduled reports and a Report Generator that are ready to send.

    How reports are built

Module map

19 features in four groups

Integrated Monitoring9

  • Monitored Topics
  • Summary Dashboard
  • Public Sentiment
  • Emotion Map
  • Categories & Subtopics
  • Audience Engagement
  • Influential Accounts
  • Mentioned Figures
  • Media & News Sources

Reporting2

  • Scheduled Reports & Archive
  • Report Generator

System Administration4

  • Users, Roles & Permissions
  • Activity Log
  • Institution & Work Units
  • API Documentation

Data Processing4

  • Social & Online Media Crawler
  • Online News
  • Data API
  • Data Export

03Integrated Monitoring

Nine features to read an issue end to end

From the keywords being monitored to the outlets covering the story, each feature reads the same monitored topic from a different angle.

  1. 01Feature 1 of 9

    Monitored Topics

    One issue, one set of keywords

    A Monitored Topic is the set of keywords for one issue. Each keyword is crawled on every social network, and its crawl status is visible at a glance.

    • Keywords per topic across five social networks
    • Crawl status for each keyword, per channel
    • Incoming mentions and time of the last crawl
    • Specific accounts can be monitored alongside keywords
    The Monitored Topics screen in ASTRAVISTA with illustrative data
    Monitored TopicsIllustrative data

  2. 02Feature 2 of 9

    Summary Dashboard

    The whole conversation at a glance

    The Summary Dashboard sums up a monitored topic: volume, unique accounts and engagement, compared with the previous period.

    • Volume, unique accounts, engagement and potential reach
    • Daily volume trend with the peak day marked
    • Mentions by channel
    • Sentiment mix and Net Sentiment Score
    The Summary Dashboard screen in ASTRAVISTA with illustrative data
    Summary DashboardIllustrative data

  3. 03Feature 3 of 9

    Public Sentiment

    Measuring the direction of opinion

    Every mention is classified as positive, neutral or negative. The daily Net Sentiment Score gives a single indicator of where opinion is heading.

    • Sentiment mix per channel
    • Daily Net Sentiment Score
    • Top terms per sentiment
    • Negative mentions with the most engagement
    Public SentimentIllustrative data

    Daily Net Sentiment Score

    Sentiment Mix by Channel

    • Positive
    • Neutral
    • Negative

  4. 04Feature 4 of 9

    Emotion Map

    Eight basic emotions, per channel and per day

    The Emotion Map reads the dominant emotion of each mention using Plutchik's eight basic emotions: anticipation, anger, joy, trust, sadness, fear, disgust and surprise.

    • Mix of the eight emotions per channel
    • Daily emotion trend
    • Comparison with the previous period
    • Emotion distribution across the topic
    Emotion MapIllustrative data

    Emotion Wheel

    • This period
    • Previous period

    Emotion Distribution

    • Anger27%
    • Sadness14%
    • Anticipation13%
    • Fear12%
    • Disgust10%
    • Surprise9%
    • Joy8%
    • Trust7%

    Summary: The share of anger rose from 14% to 27% compared with the previous period; trust fell from 16% to 7%.

  5. 05Feature 5 of 9

    Categories & Subtopics

    Breaking a big issue into subtopics

    Every mention is given a content category. A breakdown per keyword and newly emerging key terms reveal the subtopics that are gaining ground.

    • Content categories such as politics, government and disasters
    • Dominant category, volume and sentiment per keyword
    • Top key terms with the change from the previous period
    • Flags for new terms not seen before
    The Categories & Subtopics screen in ASTRAVISTA with illustrative data
    Categories & SubtopicsIllustrative data

  6. 06Feature 6 of 9

    Audience Engagement

    How the audience responds

    Audience Engagement reads the comments under each post: which posts draw the most response, and what sentiment and emotion the commenters express.

    • Comment counts per post from platform data
    • Sentiment and emotion from a sample of comments
    • Comparison with the sentiment of the parent post
    • Posts that draw the most response
    The Audience Engagement screen in ASTRAVISTA with illustrative data
    Audience EngagementIllustrative data

  7. 07Feature 7 of 9

    Influential Accounts

    Who shapes the conversation

    Influential Accounts ranks accounts per monitored topic by followers and engagement, with an AI-written summary of each profile.

    • Account ranking by followers and engagement
    • AI summary of each account profile
    • Account tags and bot score
    • The account's posts related to the topic
    The Influential Accounts screen in ASTRAVISTA with illustrative data
    Influential AccountsIllustrative data

  8. 08Feature 8 of 9

    Mentioned Figures

    People, organisations and places in the conversation

    Administrators register the figures to watch for each topic, people or organisations together with their aliases. Mentions, sentiment and daily trends are calculated automatically.

    • Watched figures: name, aliases and description
    • Mentions, sentiment and daily trend per figure
    • Suggested names that come up often in the conversation
    • Most frequently mentioned places
    The Mentioned Figures screen in ASTRAVISTA with illustrative data
    Mentioned FiguresIllustrative data

  9. 09Feature 9 of 9

    Media & News Sources

    A map of online news coverage

    Media & News Sources maps coverage by outlet, with its tier, level (local, national, international), the regions covered and the category.

    • Articles per outlet and outlet tier
    • Split between local, national and international coverage
    • Regions that receive the most coverage
    • Category and sentiment of the coverage
    The Media & News Sources screen in ASTRAVISTA with illustrative data
    Media & News SourcesIllustrative data

04By the numbers

Product scope you can measure

These figures describe what ASTRAVISTA covers as a product, from the channels it monitors to the implementation phases.

channelsFive social networks and one online media channel
6
featuresIn four module groups
19
basic emotionsBased on Plutchik's model of emotions
8
sentiment classesPositive, neutral and negative
3
access levelsNo access, view, edit, manage
4
report formatsPDF, Word and PowerPoint
3
technical supportRemote, including bug fixes and maintenance
24/7
implementation phasesFrom kick-off to ongoing operation
5

05Reporting

Reports ready to send in minutes

Choose the topic, period, channels and report sections. The Report Generator assembles the charts, tables and summary sentences from the numbers automatically.

Report Generator

  • Report sections: dashboard, sentiment, emotions, audience, accounts, figures and media
  • Charts and tables straight from the data
  • Summary sentences from number-driven templates
  • Download as PDF, Word or PowerPoint

Scheduled Reports & Archive

Daily and weekly reports are produced automatically by the Report Generator from fixed templates, then kept in an archive that is easy to search.

  • Automatic daily and weekly reports
  • Fixed templates per monitored topic
  • Report archive by topic and period
ASTRAVISTAIllustrative data

Monitored Topic Report: Digital Public Services

Period 13–19 Oct 2026 · all channels

1. Summary Dashboard

Mention volume rose 12.4% on the previous period, peaking at 52,500 mentions on 19 Oct.

2. Public Sentiment

The negative share rose from 19% to 25%; the Net Sentiment Score fell from +20 to +9.

Download formatPDFDOCXPPTX

06Hybrid architecture

A clear line between the subscribed service and what stays with your agency

Data collection and AI enrichment run as a subscribed service. The application and storage are installed on-premise in your agency's data centre.

Data sources

  • Social media

    X, Facebook, Instagram, TikTok, YouTube

  • Online media

    Local, national and international news portals

Subscribed service

Acquisition

  • Social media crawler

    Collection by keyword, account and post URL

  • Online news crawler

    Article collection from a list of media sources

  • Subscribed data service

    Synchronisation for up to 100 active topics

Processing & AI

  • News processor

    Extraction, deduplication and enrichment

  • Social media processor

    Normalisation, spam and bot filtering, AI enrichment

  • AI service

    Per-mention enrichment: sentiment, emotion, category, topic, entities

Router/firewallA single internet gateway

On-premise at the agency

Storage

  • Data lake

    Distributed storage with near real-time indexing

  • Analytics engine

    Aggregation and pre-computed metrics

  • Database

    Master-slave, backup and recovery

Application

  • ASTRAVISTA web dashboard

    Monitoring and reporting

  • Data API & Data Export

    Access for external systems and data downloads

  • Access control

    Roles, permissions and activity log

On-premise
Application and storage
Subscribed
Crawling and AI enrichment
Data at the agency
Monitoring results and reports
Router/firewall
A single internet gateway

07Data processing & integration

Data and AI results ready for your agency's other systems

Data is not locked inside the dashboard. Your technical team can pull mentions together with their AI results through the Data API, or download them for their own analysis.

  • Social & Online Media Crawler

    Five social networks and one online media channel, through search, account, post and comment paths. The status of each path is visible: running, degraded or down.

  • Online News

    Collected per media source rather than per keyword, with tier, level and province of origin for local outlets.

  • Data API

    Search mentions and accounts, and request crawls by keyword, account or post. One API key per application, with the time it was last used.

  • Data Export

    Every mention in a topic with its sentiment, emotion, category, figures and location, via the Data API (JSON) or as CSV and Excel downloads.

Crawler status

Illustrative data
  • XRunning
  • FacebookRunning
  • InstagramRunning
  • TikTokRunning
  • YouTubeRunning
  • Online mediaRunning

Paths: search · accounts · posts · comments

Example Data API request

Illustrative example

Request

POST /data/v1/mentions
Authorization: Bearer ••••••••

{
  "q": "antrean layanan",
  "channels": ["x", "tiktok"],
  "from": "2026-10-13",
  "sentiment": "negative",
  "limit": 50
}

Response · 200 OK

{
  "total": 1940,
  "nextCursor": "c2VxOjE5NDA…",
  "items": [
    {
      "id": "x:1849…",
      "channel": "x",
      "publishedAt": "2026-10-19T08:42:11+07:00",
      "content": "Example post text about service queues…",
      "sentiment": "negative",
      "emotion": "anger",
      "categories": ["Government"],
      "locations": ["East Jakarta"]
    }
  ]
}

Illustrative example. Every endpoint is documented in the API Documentation inside the application.

08Governance & security

The right access, and every action on record

Administrators decide who can see and change what. Every action in the system leaves a trail for audit purposes.

  • Users, Roles & Permissions

    Each role has per-module permissions at four levels. A user's access can be revoked in a single step.

  • Activity Log

    Records who did what and when, from sign-in to configuration changes, together with the IP address.

  • Institution & Work Units

    Users and monitored topics are grouped by institution and work unit, with topic and channel quotas and the modules that are enabled.

  • API Documentation

    Every Data API endpoint is explained inside the application: parameters, example requests, example responses and API key authentication.

Permissions per module

Illustrative example
Example permissions for the four built-in roles
RoleMonitoringReportingAdministrationData Processing
AdministratorManageManageManageManage
AnalystEditEditNo accessView
ExecutiveViewViewNo accessNo access
ViewerViewNo accessNo accessNo access

Activity log

Illustrative example
Example activity log entries
TimeUserActionIP address
09:12Analyst 1Exported topic data (JSON)10.20.6.33
09:08Analyst 1Opened the Report Generator10.20.6.33
09:02AdministratorAdded a topic keyword10.20.5.12
08:57ExecutiveSigned in10.20.4.7

09Support services

Support from installation through daily operation

Alongside the software, ASTRAVISTA comes with four support services.

  • On-Premise Installation

    ASTRAVISTA installed on your agency's infrastructure, under a white label.

  • Training & Analysts

    Three days of user training and weekly analysis reports throughout the support period.

  • 24/7 Technical Support

    Remote support around the clock, bug fixes, monthly reports and system maintenance.

  • Data for 100 Topics

    A subscribed data service for social and online media covering up to 100 active topics.

10Implementation phases

Five phases, from kick-off to ongoing operation

Once servers and network are ready, software installation takes one to two weeks. Phase two is carried out by the agency or its partner.

  1. 1

    Project Initiation

    • Purchase order
    • Kick-off meeting
  2. 2
    By the agency/partner

    Server and Network Preparation

    • Server and network preparation
    • Server and network installation and configuration
  3. 3

    Implementation

    • ASTRAVISTA software installation (1–2 weeks)
    • User training (3 days)
    • Functional testing
  4. 4

    Product and Service Handover

  5. 5

    Maintenance, Technical Support and Analyst Support

11FAQ

Frequently asked questions

Can't find your answer? Get in touch for a demo session and a technical discussion.

Contact →
What is installed on the agency's servers?

The application and storage: the ASTRAVISTA web dashboard, the Data API and Data Export, access control, plus the data lake, analytics engine and database. The servers and network are prepared by the agency or its partner in phase two of the implementation, before the software is installed.

What does the subscribed service include?

Data collection from five social networks and online media, together with per-mention AI enrichment: sentiment, emotion, category, topic and entities. The data service covers up to 100 active topics, and the results are synchronised to on-premise storage at the agency.

Can ASTRAVISTA carry our agency's identity?

Yes. ASTRAVISTA is installed as a white-label product, so the application name, logo and colours follow your agency's identity.

Where are the monitoring results stored?

Monitoring results and reports are kept in on-premise storage in your agency's data centre. The connection to the internet passes through a single gateway, the router/firewall.

Can the data be used by our other systems?

Yes. The Data API (JSON) provides mention and account search as well as crawl requests, with one API key per application. Every mention in a topic, with its AI results, can also be downloaded as CSV or Excel.

How long does implementation take?

Once servers and network are ready, software installation takes one to two weeks, followed by three days of user training and functional testing. After handover, ASTRAVISTA is backed by maintenance, 24/7 technical support and analyst support.

How is user access controlled?

Administrators manage users and roles. Each role has per-module permissions at four levels: no access, view, edit or manage. Every action is recorded in the Activity Log with the time, user, target and IP address.

12Contact

Schedule an ASTRAVISTA demo

In a demo session, our team walks you through monitoring, reporting and data integration, and answers your technical and procurement questions.

To schedule a demo, give us a call.

Call 021 80641965
Company
PT Astrabuana Sendhang Pranawa
Address
18 Office Park, Lantai 22 Suite E, F, GJl. TB Simatupang Kav. 18, Jakarta Selatan 12520